# Office Niaga Help

> Help articles from Office Niaga (Web Impian Sdn. Bhd., Malaysia) for two products: Office Niaga Mail, its SmarterMail business email service, and Google Workspace, which Office Niaga sells as an authorised Google reseller.

Key facts:
- Office Niaga Mail webmail: https://mail.officeniaga.com - sign in with the full email address and password.
- Mail server (incoming and outgoing): mail.officeniaga.com. IMAP 993 SSL/TLS, POP3 995 SSL/TLS, SMTP 465 SSL/TLS with authentication. Port 587 is closed.
- Server software: SmarterMail Build 7692 (version 100.0.7692). Exchange ActiveSync and MAPI/EWS are not enabled; phones use IMAP, CalDAV and CardDAV.
- Google Workspace: Office Niaga is the reseller. Licences, plan upgrades and renewals are ordered through Office Niaga (billing.webimpian.com or support), not bought in the Google Admin console. Business editions cannot be mixed in one company; an upgrade moves every user.
- Support: WhatsApp +60 16-916 3324, email support@webimpian.com.
- Office Niaga is a product of Web Impian Sdn. Bhd. (SSM 201001036239), Malaysia. Marketing site: https://officeniaga.com.
- Some articles are in Malay (Bahasa Melayu) and are being rewritten in English; the steps are the same.

## Documentation Sets

- [Abridged documentation](https://docs.officeniaga.com/llms-small.txt): a compact version of the documentation for Office Niaga Help, with non-essential content removed
- [Complete documentation](https://docs.officeniaga.com/llms-full.txt): the full documentation for Office Niaga Help

## Notes

- The complete documentation includes all content from the official documentation
- The content is automatically generated from the same source as the official documentation