# Reply-To, default sender address and read receipts in webmail

> Set a Reply-To address, choose your Default From Address and turn on read or delivery receipts in Office Niaga Mail webmail.
>
> Source: https://docs.officeniaga.com/reply-to-read-receipts/

To change where replies go, your default sender or receipts, open **Settings**, then **Account**, edit the **User** and **Webmail** cards, and click **Save**.

1. [Log in to webmail](/log-in/), click the **Settings** icon in the top bar, then click **Account** in the left menu.

   *(Screenshot: Settings, Account, Reply-To Email Address)*

2. In the **User** card, enter a **Reply-To Email Address** if you want replies sent somewhere else, for example sales@. Your emails are still sent from your own address.
3. In the **Webmail** card, set these options:
   - **Default From Address**: pick the address new emails are sent from.
   - **Use To: address for replies**: turn this on or off to suit how you reply.
   - **Request read receipts by default** and **Request delivery receipts by default**: turn on to ask for a receipt with every email you send.

   *(Screenshot: Default From Address and receipt switches)*

4. On the same card you can also change:
   - **Delete Email Action**: **Move To Deleted Items Folder** keeps deleted emails so you can [recover deleted emails](/recover-deleted/).
   - **Compose Font** and **Font Size**, for example Arial and 14.
   - **Preview Pane**, for example **Right**.
5. Click **Save** at the top of the page.

To send from a shared address such as sales@, see [Create an alias or mailing list](/alias-mailing-list/). The **Show images from external websites** toggle on the same card is explained in [Why logos and pictures do not show](/external-images/). To add your name and phone number under every email, see [Add an email signature](/email-signature/).

## Still stuck

WhatsApp our support team at [+60 16-916 3324](https://wa.me/60169163324).

## Common issues

### Do I need to click Save?

Yes. Changes are only kept after you click Save at the top of the Account page.

### How do I stop asking for receipts on every email?

Turn off Request read receipts by default and Request delivery receipts by default in the Webmail card on the Account page, then click Save.

### Where do replies go if I set a Reply-To address?

Replies go to the Reply-To Email Address, for example sales@, even though the email is sent from your own address.