# Rename a Google Workspace user or add an email alias

> Add up to 30 aliases like sales@ to an existing Google Workspace user at no extra cost, or rename a user and keep the old address as an alias.
>
> Source: https://docs.officeniaga.com/workspace-email-alias/

An email alias is an extra address, like sales@yourcompany.com, that delivers to an existing user's inbox, and you can add up to 30 per user at no extra cost.

## Add an alias

1. Sign in to the [Admin console](https://admin.google.com).
2. Go to **Menu > Directory > Users** and click the user's name.
3. Click **Add Alternate Emails**.
4. Click **Alternate email**, type the part before the @ and, if you have more than one domain, pick the domain.
5. Click **Save**. It can take up to 24 hours to work.

## Rename a user or change their address

1. In **Directory > Users**, point to the user and click **Rename user** at the right.
2. Under **Primary email**, enter the new address.
3. Click **Update user**.

The old address becomes an alias, so no mail is lost. Emails and files stay, but the user now signs in with the new address. They should also update their [email signature](/gmail-signature-out-of-office/) to show the new address. A user who already has 30 aliases cannot be renamed until you remove one.

## Send from the alias in Gmail

1. In Gmail, click **Settings > See all settings**.
2. Open the **Accounts** tab (or **Accounts and import**).
3. Under **Send mail as**, click **Add another email address**, enter the alias and follow the prompts.
4. To send from it by default, click **make default**.

## Alias, group or user?

- **Alias**: one person handles the address. Free.
- **Group**: several people need the same mail, like sales@ for a team. See [shared group email](/workspace-group-email/). No extra licence needed.
- **User**: the address needs its own sign-in, password or Drive. Needs a licence, see [Add a user](/workspace-add-user/).

## Still stuck

WhatsApp our support team at [+60 16-916 3324](https://wa.me/60169163324).

## Common issues

### Can staff sign in with an alias like sales@?

No. An alias is not a Google Account, so it cannot sign in or open Drive. The user signs in with their primary address and receives the alias mail in the same inbox.

### I renamed a user and now their old address does not sign in. Why?

After a rename the user must sign in with the new address. Mail to the old address still arrives, because it becomes an alias.

### Does an alias need its own licence?

No. Each user can have up to 30 aliases at no extra cost. Only a new user account (/workspace-add-user/) needs a licence from Office Niaga.